Overclock, Inc. (“Overclock,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website located at https://overclock.site (the “Site”) and any related products, services, features, applications, integrations, or content (collectively, the “Service”).

By accessing or using the Site or Service, you agree to this Privacy Policy and our Terms of Use. If you do not agree, do not use the Service.

I. INFORMATION WE COLLECT

We collect information you provide directly, information collected automatically, and information obtained through integrations and third parties.

1. Personal Information You Provide

When you create an account, connect services, or use the Service, we may collect:

• Name and email address

• Profile photo (if provided)

• OAuth authorization data from email or third-party providers

• Account connection metadata (e.g., scopes, permissions, provider identifiers)

2. Email, CRM, and Workspace Content

To provide core functionality, Overclock may process and store data you authorize us to access, including:

• Email content (incoming, outgoing, drafts)

• Metadata (sender, recipients, timestamps, subject lines, labels, threads)

• Attachments and files (where permitted)

• CRM records, notes, tasks, and automations generated through the Service

This data is processed solely to operate, improve, and secure the Service.

3. Automatically Collected Information

When you use the Site or Service, we may automatically collect:

• IP address and approximate location

• Browser type, device identifiers, and operating system

• Usage data, feature interactions, and activity logs

• Referring URLs and session metadata

We use cookies, local storage, and similar technologies for authentication, preferences, analytics, and security. You may disable cookies via your browser, though some features may not function properly.

II. USE OF AI AND AUTOMATED PROCESSING

Overclock is an AI-native platform. Certain features rely on automated processing, including large language models (“LLMs”).

1. AI-Powered Features

We use AI to provide features such as:

• Email drafting and replies

• Summarization and classification

• Data extraction (e.g., contacts, deals, tasks)

• Automations and intelligent suggestions

2. Third-Party AI Providers

To enable these features, portions of your data may be sent to third-party AI providers (such as OpenAI, Anthropic, Google, or similar vendors) strictly for processing purposes.

• Data is sent only as necessary to perform the requested task

• Providers are contractually prohibited from using your data to train models or for unrelated purposes

• We do not permit long-term retention of your data by AI providers beyond transient processing

You acknowledge that AI outputs may be inaccurate or incomplete and should be reviewed before use.

III. HOW WE USE INFORMATION

We use information to:

• Provide, operate, and maintain the Service

• Authenticate users and manage accounts

• Process email and CRM data as instructed by you

• Enable AI-powered functionality

• Improve performance, reliability, and security

• Communicate with you about service updates, support, and administrative notices

We do not sell your Personal Information.

IV. HOW WE SHARE INFORMATION

We may share information with:

• Email providers and integrations you authorize (e.g., Google)

• Infrastructure, hosting, analytics, and security vendors

• AI processing vendors for feature delivery

• Legal authorities if required by law or to protect rights, safety, or property

All vendors are required to process data only under our instructions and applicable law.

If Overclock is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

V. DATA RETENTION

We retain information for as long as necessary to:

• Provide the Service

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Upon account deletion, we will delete or anonymize data within a commercially reasonable timeframe, except where retention is required by law or for legitimate business purposes.

VI. SECURITY

We use reasonable administrative, technical, and organizational safeguards, including:

• Encryption at rest and in transit

• OAuth-based authentication

• Role-based access controls

• Secure infrastructure and audit logging

However, no system is completely secure. You acknowledge and accept the inherent risks of transmitting and storing data electronically.

VII. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have rights to:

• Access your data

• Correct inaccurate information

• Request deletion of your account

• Opt out of marketing communications

You may contact us to exercise these rights. Certain essential communications (e.g., security or policy updates) may still be sent.

Disabling AI features may limit or disable core functionality of the Service.

VIII. THIRD-PARTY SERVICES AND APPS

The Service may integrate with third-party apps or links. These services operate under their own privacy policies. Overclock is not responsible for third-party practices.

You are responsible for reviewing and approving any third-party access.

IX. INTERNATIONAL USERS

If you access the Service from outside the United States, you acknowledge that your information may be processed and stored in the United States or other jurisdictions.

X. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Material changes will be communicated via email or the Site. Continued use of the Service after changes become effective constitutes acceptance.

XI. CONTACT US

If you have questions about this Privacy Policy or your data, contact:

Overclock, Inc.
Email: info@overclock.email